OUR POLICIES

This Privacy Policy describes how Tazan ("we," "us," or "our") collects, uses, and discloses personal information collected from users ("you" or "your") of our transport services platform, including our mobile application ("App"), website, and related services (collectively referred to as the "Service"). By accessing or using our Service, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

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Information Collection and Use

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. In order to comply with the purposes, set forth in this platform, the information we may require is provided: names(s) and surname (s), address, telephone numbers, and email. Other personal data may be processed, not included in the previous one, provided that such data are of the same nature or do not exceed the purposes for which they are collected. Also, Your personal data will be processed in order to comply with the obligations derived from the relationship we have with you; to have an account; to make booking or appointments or/also sell and promote your products or services, for statistical reporting, contact you to send you internal communications, preparation of records related to the performance of our activities, to contact you if necessary, for administrative purposes, to comply with legal obligations, as well as to resolve or defend legal claims; for marketing and advertising purposes ( sending updates and/or promotions or notifications). Your data may be processed for other purposes as long as those purposes are compatible with those described above and can be considered analogous.

1. Information We Collect:

Personal Information: When you use our Service, we may collect personal information such as your name, email address, phone number, payment information, and location data. Usage Information: We may also collect information about your use of the Service, including your interactions with the App or website, IP address, device information, and browser type. Driver Information: If you are a driver using our Service, we may collect additional information such as your driver's license, vehicle information, and insurance details.

2. How We Use Your Information:

We use the information we collect to provide and improve the Service, including processing bookings, facilitating communication between users and drivers, and personalizing your experience. We may use your information to send you promotional and marketing communications, respond to your inquiries, and provide customer support. We may use location data to track the location of drivers and users for safety and security purposes, as well as to optimize the routing and scheduling of transportation services.

3. Information Sharing and Disclosure:

We may share your personal information with third-party service providers who assist us in providing the Service, such as payment processors, customer support providers, and marketing partners. We may share your information with drivers to facilitate transportation services, including your name, pickup and drop-off locations, and contact information. We may disclose your information in response to legal requests or to comply with applicable laws, regulations, or legal processes.

4. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Security:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices:

You may update or correct your personal information by accessing your account settings in the App or website. You may opt out of receiving promotional communications from us by following the instructions provided in such communications. You may disable location services on your device or revoke our access to your location data, but this may limit your ability to use certain features of the Service.

7. Children's Privacy:

The Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you believe that we have collected personal information from a child under the age of 13, please contact us immediately.

8. Changes to this Privacy Policy:

We reserve the right to modify or update this Privacy Policy at any time. Changes will be effective immediately upon posting to the Service. We encourage you to review this Privacy Policy periodically for any changes. Contact Us TAZAN COMPANY LIMITED If you have any questions or concerns about this Privacy Policy, please contact us at +255 760 119 111